Maintenance RACI Matrix

1. Work Identification

Capturing and documenting new work — defects found during rounds, operator requests, PM-generated follow-ups, and condition-based alerts.

2. Scope Definition

Defining what the job actually involves — the specific tasks, safety requirements, permits, tools, and expected duration.

3. Job Planning

Building the complete job package — step-by-step procedures, parts list, tools, permits, contractor needs, and coordination requirements.

4. Parts Kitting

Pulling, staging, and verifying all parts and materials needed for a job before the scheduled start date.

5. Weekly Scheduling

Building the weekly schedule — matching planned, ready work to available labor hours, coordinating with operations on equipment access windows.

6. Daily Assignment

Translating the weekly schedule into daily crew assignments — adapting for absences, emergencies, and priority shifts while protecting scheduled work.

7. Job Execution

Performing the maintenance work safely and to standard — following procedures, documenting findings, and flagging additional defects discovered during the job.

8. Work Order Closeout

Completing and closing the work order — recording actual labor hours, parts used, work performed, and asset condition. The data capture that feeds every downstream process.

9. Failure Coding

Categorizing failures by asset, failure mode, cause, and remedy — creating the structured data that enables pattern recognition and root cause analysis.

10. Schedule Adherence Review

Reviewing what got done vs. what was scheduled — understanding why work was deferred, what broke in, and whether the system is improving or drifting.