Maintenance Reliability Maturity Scorecard

Reactive

PMs are vague, skipped, or mostly tribal memory.

Stabilizing

Basic PMs exist, but quality varies by technician.

Preventive

Tasks are standardized, scheduled, and compliance is visible.

Proactive

PMs are tied to failure modes and adjusted by results.

Reliability-led

PM strategy improves from failure history and asset risk.

Reactive

Crews start the day hunting parts, permits, and priorities.

Stabilizing

A weekly list exists, but emergencies constantly reshuffle it.

Preventive

Work is planned, kitted, and scheduled before the week starts.

Proactive

Schedule compliance is measured and break-ins are challenged.

Reliability-led

Planning protects reliability work from daily plant noise.

Reactive

Everyone knows the repeat offenders. Nobody owns them.

Stabilizing

Bad actors are tracked manually after the pain gets obvious.

Preventive

Top assets are ranked monthly by downtime, cost, and repeats.

Proactive

Each bad actor has an owner, countermeasure, and due date.

Reliability-led

Recurring losses are removed before they become culture.

Reactive

Work orders close with blank fields and useless comments.

Stabilizing

Failure codes exist, but people use the easiest option.

Preventive

Closeout standards are taught, audited, and corrected.

Proactive

Data supports Pareto reviews, PM changes, and RCA triggers.

Reliability-led

The CMMS is trusted enough to make decisions from it.

Reactive

Operators run equipment until it fails, then call maintenance.

Stabilizing

Basic checks exist, but standards and follow-up are weak.

Preventive

Clean, inspect, tighten, and report routines are visible.

Proactive

Operators raise defects early and maintenance closes the loop.

Reliability-led

Operations and maintenance jointly protect equipment health.

Reactive

Grease is applied by habit, sound, or whoever is nearby.

Stabilizing

Lubricants are labeled, but routes and quantities drift.

Preventive

Correct lubricant, point, amount, frequency, and method are defined.

Proactive

Oil analysis and contamination control guide changes.

Reliability-led

Lubrication is engineered, audited, and improved as a system.

Reactive

Problems are found after noise, heat, alarms, or downtime.

Stabilizing

Routes exist for critical assets, but follow-up is inconsistent.

Preventive

Vibration, thermal, oil, and inspections feed planned work.

Proactive

Alerts trigger decisions before failure windows close.

Reliability-led

Condition data shapes strategy, spares, and production risk.

Reactive

RCA means finding someone or something to blame.

Stabilizing

Major failures get reviewed, but actions are weak.

Preventive

Triggers, templates, owners, and due dates are defined.

Proactive

Corrective actions are verified for recurrence prevention.

Reliability-led

RCA changes standards, PMs, training, design, or spares.

Reactive

Backlog is a pile. Nobody trusts age, priority, or scope.

Stabilizing

Work is prioritized, but old noise still clogs the list.

Preventive

Backlog is clean, aged, planned, and ready to schedule.

Proactive

Backlog mix is managed by risk, labor, and asset criticality.

Reliability-led

Backlog is a control system, not a storage bin.

Reactive

Shutdowns are survived with heroics, expediting, and luck.

Stabilizing

Scopes are listed, but readiness reviews happen late.

Preventive

Scopes, parts, labor, permits, and job plans are locked early.

Proactive

Risk reviews, constraints, and restart plans are built in.

Reliability-led

Shutdowns become reliability interventions, not calendar events.