Plant Floor

Selected focus / Reliability

MTTRWhat moves the number?

Do not pressure technicians to close faster; remove the delays surrounding the repair.

What slows restoration: diagnosis, parts, access, instructions, or handoff?

Reference target

Trend down without hiding delay

Use a consistent definition and your plant’s operating context.

The improvement path

Build the foundations.
Then move upstream.

Choose a stage. See what each system does, why it belongs, and the first action to take.

Stage 1 / Maturity 1

Expose restoration delay

Separate diagnosis, waiting, access, and repair time.

01 / Build this first

Work Order Management

What it does
If it's not in a work order, it didn't happen.
Why it matters here
Accurate timestamps and delay codes show whether MTTR is lost in diagnosis, waiting, access, or repair.
Your first move

Define minimum required fields: asset, priority, work type, description, completion notes

02 / Directly moves this KPI

SOPs & Procedures

What it does
Write it down so anyone can do it right.
Why it matters here
Clear restoration procedures reduce avoidable diagnostic and handoff variation during known failures.
Your first move

Identify tasks with safety risk, high variation between technicians, or frequent errors

Build on: Work Order Management

Stage 1 of 4

Supporting layer

Useful after the foundations hold

Put Fix the System to work

One improvement. Three useful views.

Open the book’s worksheets
  1. 01Explore

    Choose the right tool

    Start with your role and the foundations your plant has in place.

    Maintenance Tool Roadmap
  2. 02You are here

    Trace what moves the KPI

    Find the supporting systems and the first change to investigate.

    KPI System Map
  3. 03Explore

    Give the change an owner

    Connect the result to a role measure, a practical action, and a review.

    KPI Cascade Framework

Use the book’s cycle and playbook picker to choose a response, then bring the relevant worksheet to the team. These connections guide an investigation; they do not prove a cause.

Need the KPI definitions?

Build the maintenance dashboard

Take the complete path with you

A visual pack for sharing. A field guide for working.

Share the two-slide overview, or bring the two-page PDF field guide to your next team review.

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The weekly brief

Fix the System.

One practical maintenance systems essay every week. No gate, no consulting pitch.

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Fix the System book cover

The operating manual

Fix the System.

Chapter 3 maps the cycle. Chapter 14 selects the first playbook. Chapters 15–24 install the response behind the KPI.

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